A Support Ticket is a formal request you submit to the SLMC so that the relevant
division can review and respond to your query. Unlike a phone call or walk-in visit, every ticket is
recorded, tracked, and kept on file — ensuring nothing is missed and you always have a reference.
Submit your
query
Fill in the short form and
describe your issue clearly. You will receive a unique reference number immediately.
Response within
2 working days
The responsible division will
review your ticket and respond within 2 working days. You will be notified by email.
Automatic
escalation
If your ticket is not responded to
within the deadline, it is automatically
escalated to senior management — your issue will never be ignored.
Frequently Asked Questions
Check if your question is already answered below.
Applications can be submitted online through the SLMC portal under the Allied Health Professional registration section.
Qualifications recognized under relevant SLMC regulations and approved institutions are accepted for registration.
Renewal applications can be completed online by submitting the required information and applicable fees.
Yes. Registered users may update their contact details through the SLMC portal.
Applicable fees are listed under the relevant service section and may change according to Council decisions.
Verification timelines depend on document completeness and internal review procedures.
Yes. Foreign-qualified professionals may apply subject to SLMC eligibility and verification requirements.
Technical assistance can be obtained through the SLMC support portal or official contact channels.
Didn't find your answer?
Submit a support ticket and our team will respond as soon as
possible.
We are no longer accepting phone calls. We have moved to a smarter, more efficient system that ensures your inquiry receives a prompt and timely response.
Submit a Support Ticket
Your concern is logged as a ticket and our team responds promptly. Track your request anytime with your reference number.
